Functional and management tasks are the two fundamental categories of tasks that an institution has to master. By mastering functional tasks – with a view to its business mission and towards the customer value it offers – it offers a performance to the market (products and/or services) and fulfils its purpose.

Whilst functional tasks differ from institution to institution, management tasks remain identical across all institutions.

2023-10-18T11:11:09+00:00October 18th, 2023|

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